This privacy policy sets out how Cape Woolamai Mercantile Co. uses and protects any information that you give when you use this website. Cape Woolamai Mercantile is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Cape Woolamai Mercantile may change this policy from time to time by updating this page. We encourage you to check this page from time to time to ensure that you are happy with any changes. 

 

Plain English Privacy Policy

 

Cape Woolamai Mercantile Co. is in the business of selling unique, boutique apparel and accessory products which add a touch of luxury to your life and leisure. We are not in the business of collecting and selling your personal and demographic information to third parties. Our simple, Plain English Privacy Policies are as follows:

 

  • The only personal information we gather is that information necessary to facilitate making and delivering your purchase and serving you in the future.
  • All online transactions are processed via secure server connections between you, our online store, and our secure credit card processing system. Cape Woolamai Mercantile does not retain your credit card information in our systems.
  • We use the personal information you provide for the sole purpose of serving you, our customer. We use that information to deliver your purchases, look up past purchases at your request, and to communicate with you … with your permission.
  • We will not sell, distribute or lease your personal information to third parties beyond that information which is required conducting our business with you, or as may be required by law.
  • If future developments make it necessary for us to gather and share additional customer information to better serve you, these policies will be updated to information is being gathered and why.

 

Our business is based on serving our customers, not selling our customers. If you have any concerns about how your personal information is being handled, or suspect that somehow you may have been contacted in an improper way by Cape Woolamai Mercantile Co. or a party presenting themselves as Cape Woolamai Mercantile, please contact our Customer Care Team at:

 

E-mail: Contact@CapeWool.com

Phone: 1-540-338-8189

 

What we collect

 

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to faciliating purchases, customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section. 

 

 

What we do with the information we gather

 

We gather this information to provide you with the best service possible, and for the following reasons:

  • Insure proper internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for customer satisfaction or market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your expressed interests. 

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

 

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

 

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Contact@CapeWool.com. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cape Woolamai Mercantile Co., PO Box 588, Round Hill, VA 20141 USA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 

 

List of cookies we collect

 

The table below lists the cookies we collect and what information they store.

 

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared. 

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

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